topic Re: Activation issue in Get Support

Activation issue

Jeson — Tue, 27 Jan 2026 13:38:52 GMT

I tried it a couple times to transfer my number from Fido to public mobile but never worked. Is there a agent that can help me

"Something didn't go right while activating your subscription. Click below to contact a customer support agent."

hTideGnow — Tue, 27 Jan 2026 13:45:45 GMT

try reboot the phone and login to app again and see if you can complete the subscription

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Jeson — Wed, 28 Jan 2026 15:52:54 GMT

Thanks, I messaged yesterday but got no reply. Is there a customer service line I can call