No incoming calls or texts

nacsaran — Wed, 28 Jan 2026 17:15:55 GMT

hi, I recently took advantage of the offer. I’m able to call and text fine but I don’t receive anything. I transferred from freedom and I said yes to the text. Any help?

Re: No incoming calls or texts

slusagm — Wed, 28 Jan 2026 15:36:44 GMT

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

topic Re: No incoming calls or texts in Get Support

No incoming calls or texts

Re: No incoming calls or texts