topic Re: User name? in Get Support

User name?

Anerkons — Wed, 28 Jan 2026 14:29:08 GMT

Tried to change my account pin and it asked for my user name. Is my account user name my email or my community account name?

slusagm — Wed, 28 Jan 2026 14:50:45 GMT

if you meant 4 digits account pin, you login My Account to do it

use this link i don't think it will ask you anything else as long as you logged in My Account already

Anerkons — Wed, 28 Jan 2026 14:54:39 GMT

I did login and did try to update my pin but then it asked to input my user name to confirm. No idea what my user name may be.

Anerkons — Wed, 28 Jan 2026 15:01:04 GMT

Tried it again and this time I received a confirmation so it worked. Thanks again for your advise.