topic Account PIN in Get Support

Account PIN

Anerkons — Fri, 03 Jul 2026 18:05:19 GMT

Tried to change my account pin and it asked for my user name. Is my account user name my email or my community account name?

slusagm — Fri, 03 Jul 2026 18:01:24 GMT

@Anerkons wrote:
Tried to change my account pin and it asked for my user name. Is my account user name my email or my community account name?

if you meant 4 digits account pin, you login My Account to do it

use this link i don't think it will ask you anything else as long as you logged in My Account already

Anerkons — Wed, 28 Jan 2026 15:01:04 GMT

Tried it again and this time I received a confirmation so it worked. Thanks again for your advise.