topic Re: E sim card in Get Support

topic Re: E sim card in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/E-sim-card/m-p/1407709#M961946 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/649138">@Oven</a>  you dn't need to cancel and setup another one</P><P>just go to a Telus or Koodo or Mobile Klink store, buy a PM sim card, then message PM agent and ask them to help update the sim card number<BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Wed, 28 Jan 2026 02:25:38 GMT hTideGnow 2026-01-28T02:25:38Z E sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/E-sim-card/m-p/1407702#M961939 <P>I paid for my plan and the test said I could use an e sim. Once I tried completing the installation it stopped me and told me that I need to purchase a sim card. Now I'm not able to do anything because I'm stuck in a continuous loop. Can you please cancel my purchase so that I can resubmit for my plan with a physical sim card. </P> Wed, 28 Jan 2026 02:20:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/E-sim-card/m-p/1407702#M961939 Oven 2026-01-28T02:20:33Z Re: E sim card https://productioncommunity.publicmobile.ca/t5/Get-Support/E-sim-card/m-p/1407709#M961946 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/649138">@Oven</a>  you dn't need to cancel and setup another one</P><P>just go to a Telus or Koodo or Mobile Klink store, buy a PM sim card, then message PM agent and ask them to help update the sim card number<BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Wed, 28 Jan 2026 02:25:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/E-sim-card/m-p/1407709#M961946 hTideGnow 2026-01-28T02:25:38Z