topic Unsubscribe in Get Support

Unsubscribe

Precious_omo11 — Wed, 28 Jan 2026 00:09:26 GMT

I forgot to unsubscribe. I'm moving to another number so I want to end this service and refund the balance of the remaining useage

Re: Unsubscribe

hairbag1 — Wed, 28 Jan 2026 00:12:06 GMT

@Precious_omo11

once you successfully transfer your number to new network, your PM account is deactivated automatically. There's no refunds, partial or full...and no pro-rated refunds either.

Re: Unsubscribe

Precious_omo11 — Wed, 28 Jan 2026 00:16:02 GMT

I'm not porting, I want to stop using this number entirely and I was debited today. I know I would have removed my card details a long time ago.

Re: Unsubscribe

hairbag1 — Wed, 28 Jan 2026 00:28:51 GMT

@Precious_omo11 wrote:
I'm not porting, I want to stop using this number entirely and I was debited today. I know I would have removed my card details a long time ago.

I'm sorry I misunderstood your question. You can log in to your account to Change My Number. That way the account just continues without any problem. With Public Mobile, there is no refunds.