topic Re: Help !!! With new subscribtion in Get Support

Unable to subscribe

YWY — Tue, 27 Jan 2026 03:13:52 GMT

I can’t subscribe the 50% new promotion as the web shows “traffic jam”. Tried to speak to any customer service agent but no any way to reach out anybody.

Re: Unable to subscribe

slusagm — Tue, 27 Jan 2026 03:14:30 GMT

did you try subscribe using browser? and try using PM app?

Help !!! With new subscribtion

YWY — Tue, 27 Jan 2026 20:19:05 GMT

I tried to get 50% off discount last night but it showed a web error. I want to subscribe today but the price gone up already. Due to web error, could PM honor the package again? I submitted a post in community last night too. Tried to submit the ticket to PM again and again but the request could not be gone through . I couldn’t even submit the ticket!!!! could I order the physical SIM card and get honored with the price ??? Help!!

Re: Help !!! With new subscribtion

hTideGnow — Tue, 27 Jan 2026 20:26:24 GMT

sorry @YWY , too late, the deal has ended

Re: Unable to subscribe

Moses_B — Fri, 30 Jan 2026 20:57:29 GMT

@YWY In case you still need support, please reach out CS_Agent via a private message on the next link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437