https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-Installation-failed/m-p/1406905#M961480 <P>Number transfer -&gt; app said successfully installed eSIM -&gt; no service or eSIM installed. Tried reinstalling via QR code in welcome email, also didn't work.</P> Tue, 27 Jan 2026 17:22:59 GMT AuzBud 2026-01-27T17:22:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-Installation-failed/m-p/1406905#M961480 <P>Number transfer -&gt; app said successfully installed eSIM -&gt; no service or eSIM installed. Tried reinstalling via QR code in welcome email, also didn't work.</P> Tue, 27 Jan 2026 17:22:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-Installation-failed/m-p/1406905#M961480 AuzBud 2026-01-27T17:22:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-Installation-failed/m-p/1406910#M961481 <P>hi&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/646710">@AuzBud</a>&nbsp;</P><P>since the eSIM is not even there, there is nothing much more you can do.&nbsp; You need to&nbsp;ask PM support agent to help,&nbsp;<SPAN>you can submit&nbsp; ticket by direct message:&nbsp;&nbsp;</SPAN><BR /><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN>&nbsp;</SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>&nbsp; &nbsp; &nbsp; &nbsp;</SPAN></P> Tue, 27 Jan 2026 17:23:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSIM-Installation-failed/m-p/1406910#M961481 hTideGnow 2026-01-27T17:23:58Z