topic Re: Port In from Fizz in Get Support

Port In from Fizz

RMJW — Tue, 27 Jan 2026 15:11:29 GMT

Tried to port in my existing number from Fizz but it is saying Account Number is wrong. Did put in the padding zero in front of the 8 digits to make it 12. Need advice on how to fix it.

Re: Port In from Fizz

Dunkman — Tue, 27 Jan 2026 15:25:01 GMT

@RMJW

Supposedly, need to add the zeros after the initial 8 digits.

I will private message you the Telus team porting number. That team should be able to complete the port.

Re: Port In from Fizz

Yeshwanth — Tue, 27 Jan 2026 15:34:41 GMT

Hi,
I also have the same issue, can you please private message me as well. Thanks

Re: Port In from Fizz

gann1717 — Tue, 27 Jan 2026 15:36:54 GMT

Hi, could you pm me that number as well. Having the exact same issue.

Re: Port In from Fizz

sulris — Tue, 27 Jan 2026 15:55:02 GMT

Could you please DM me the number? I'm running into the same issue