https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406652#M961318 <P>I did, still waiting for reply. If you can help me with number to contact or something else it would be really helpful because my old provider plan is ending tonight. Thanks&nbsp;</P> Tue, 27 Jan 2026 15:15:48 GMT Yeshwanth 2026-01-27T15:15:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406640#M961307 <P>I attempted to transfer my Lucky Mobile number during Public Mobile eSIM activation. Since I could not find my Lucky Mobile account number at the time, I entered my phone’s IMEI instead. The eSIM activated successfully and outgoing calls work, but I cannot receive incoming calls or SMS. My Lucky Mobile physical SIM is still active on the same number, and I did not receive any port-out confirmation message. After searching a lot in Lucky Mobile website, I got my account number ( it's as if they don't want customers to find their account number). I need help urgently because my lucky mobile plan will be ending tonight.&nbsp;</P> Tue, 27 Jan 2026 15:09:43 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406640#M961307 Yeshwanth 2026-01-27T15:09:43Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406643#M961310 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/645329">@Yeshwanth</a>&nbsp;wrote:<BR /><P>I attempted to transfer my Lucky Mobile number during Public Mobile eSIM activation. Since I could not find my Lucky Mobile account number at the time, I entered my phone’s IMEI instead. The eSIM activated successfully and outgoing calls work, but I cannot receive incoming calls or SMS. My Lucky Mobile physical SIM is still active on the same number, and I did not receive any port-out confirmation message. After searching a lot in Lucky Mobile website, I got my account number ( it's as if they don't want customers to find their account number). I need help urgently because my lucky mobile plan will be ending tonight.&nbsp;</P><HR /></BLOCKQUOTE><P>Please contact Public Mobile to have the porting information updated.&nbsp;&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Tue, 27 Jan 2026 15:10:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406643#M961310 computergeek541 2026-01-27T15:10:51Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406652#M961318 <P>I did, still waiting for reply. If you can help me with number to contact or something else it would be really helpful because my old provider plan is ending tonight. Thanks&nbsp;</P> Tue, 27 Jan 2026 15:15:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406652#M961318 Yeshwanth 2026-01-27T15:15:48Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406655#M961321 <P>Hello @ Yeshwanth,.</P><P>You can access your Public Mobile online account and send another port request and provide the old service provider account number.</P> Tue, 27 Jan 2026 15:17:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406655#M961321 CSA_PM 2026-01-27T15:17:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406762#M961393 <P>Thanks</P> Tue, 27 Jan 2026 16:19:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Number-transfer-Port-in-error-with-IMEI/m-p/1406762#M961393 Yeshwanth 2026-01-27T16:19:46Z