topic Re: Transfer number from Phonebox in Get Support

Transfer number from Phonebox

Inseop — Tue, 27 Jan 2026 14:16:45 GMT

I'm trying to port my son's number from Phonebox, but Phonebox isn't listed among current service providers.
Which one should I choose?

Re: Transfer number from Phonebox

fixin1 — Tue, 27 Jan 2026 14:23:25 GMT

@Inseop - I believe you will have to phone Phonebox to set up the account for porting then call the porting department that I will send to you in your private messages soon - Mailbox

https://productioncommunity.publicmobile.ca/t5/Get-Support/Phone-Box-Port-In/td-p/1165328

Re: Transfer number from Phonebox

Inseop — Tue, 27 Jan 2026 14:29:38 GMT

Thank you for your reply.
However, when I contacted Phonebox, they said that they do not know what to do and asked me to contact Public Mobile to resolve the issue.

Re: Transfer number from Phonebox

hairbag1 — Tue, 27 Jan 2026 14:35:11 GMT

@Inseop

use this link and message Customer Support for their help...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transfer number from Phonebox

Inseop — Tue, 27 Jan 2026 14:41:40 GMT

hello
thank you so much for your information.