topic Re: Subscription not activated in Get Support

Subscription not activated

rasikashouche10 — Tue, 27 Jan 2026 03:31:03 GMT

Unable to activate the subscription and transfer sim.

hTideGnow — Tue, 27 Jan 2026 03:32:44 GMT

try reboot the phone and login to app again and see if you can complete the subscription

and if you are activating eSIM, can you double check if the PM eSIM is already showing up on your Sim Manager or Settings-> Ceulluar?

if yes, then you need to manually enable it

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trysten — Tue, 27 Jan 2026 03:47:13 GMT

Im having the same issue when trying to activate my subscription, and they already took my payment but i cant get service. this is crazy

Frank52 — Tue, 27 Jan 2026 04:45:46 GMT

Please review this article to make sure you followed all the correct steps: