topic Re: Can I cancel my subscription before activating? in Get Support

Can I cancel my subscription before activating?

Vivian101 — Tue, 27 Jan 2026 02:47:08 GMT

I subscribed to the $20 deal earlier today but have not been able to activate. How do I cancel my subscription? It seems like I cannot access the full Public Mobile account yet because I have not activated. Can I get a refund on my $20 plus tax? Thanks

Re: Can I cancel my subscription before activating?

hTideGnow — Tue, 27 Jan 2026 02:48:24 GMT

HI @Vivian101

yes, you can , but you need to ask PM support agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Can I cancel my subscription before activating?

Handy1 — Tue, 27 Jan 2026 02:49:20 GMT

@Vivian101 support can help , but if you just don’t want the service then you need ask support to remove credit card on file

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage