topic Re: Porting issues in Get Support

topic Re: Porting issues in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issues/m-p/1405723#M960672 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/646990">@Brews</a> </P><P>no worries, it said invalid because you already submitted the port request</P><P>but you need to ask PM support agent to help, <SPAN>you can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Tue, 27 Jan 2026 02:10:35 GMT hTideGnow 2026-01-27T02:10:35Z Porting issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issues/m-p/1405720#M960671 <P>Good evening, trying to port my number from fizz to PM and running into issues. At first the eSIM on step 6 was failing and I closed out the app and restarted and I got a text from fizz asking for permission to port my number which I said yes. App crashed and now it says my number is invalid for transfer, I can text but I don’t have calling on my fizz plan.</P> Tue, 27 Jan 2026 02:09:22 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issues/m-p/1405720#M960671 Brews 2026-01-27T02:09:22Z Re: Porting issues https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issues/m-p/1405723#M960672 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/646990">@Brews</a> </P><P>no worries, it said invalid because you already submitted the port request</P><P>but you need to ask PM support agent to help, <SPAN>you can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Tue, 27 Jan 2026 02:10:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-issues/m-p/1405723#M960672 hTideGnow 2026-01-27T02:10:35Z