topic Subscription Not Activated in Get Support

Subscription Not Activated

Aibinh — Tue, 27 Jan 2026 01:49:54 GMT

Hello, I tried to activate my plan and it says subscription not activated and to contact an agent for help. I attached a screenshot of my issue.

hTideGnow — Tue, 27 Jan 2026 01:51:49 GMT

try reboot the phone and login to app again and see if you can complete the subscription

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Handy1 — Tue, 27 Jan 2026 01:52:29 GMT

@Aibinh First. Try rebooting the phone with SIM card in phone , if same

send a private message To CS_Agent

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