SIM card order issue

Birkdale — Mon, 26 Jan 2026 21:48:19 GMT

Hi, I tried to submit a support ticket, but it won't let me to do the submission.

My payment went through, and credit card got charged. Can someone please help. Did my order successfully made or not?

Re: SIM card order issue

hTideGnow — Mon, 26 Jan 2026 21:51:26 GMT

if they have not charge you yet, buy from Amazon for cheaper, $5

or buy from Telus or Koodo store for quicker turnaround

but if you need to submit ticket and ask PM support agent to help, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage