topic Change subscription in Get Support

Change subscription

Div3 — Sun, 22 Feb 2026 23:17:03 GMT

I am a new customer of the company and my current subscription is 30$ 30 GB, and the latest company's subscription is 20$ 60 GB. I want yo switch but I don't have this option as of now.

Any Help!!!

Re: Change subscription

slusagm — Mon, 26 Jan 2026 19:59:42 GMT

as an existing subscriber, you can only change to plan available on your My Account -> Change Subscription page. If you don't see it there, you cannot change to it

Re: Change subscription

will13am — Mon, 26 Jan 2026 19:59:46 GMT

@Div3 , unfortunately the deal that you are referring to applies to new account activations only. For the rest of us, we get whatever shows up in the account when we try to change subscriptions.