topic Re: Porting Issue in Get Support

topic Re: Porting Issue in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Issue/m-p/1404902#M960097 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/644100">@graham_iding</a> </P><P>It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>), check for the number and call.</P><P>And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), <SPAN> you can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Mon, 26 Jan 2026 18:48:29 GMT hTideGnow 2026-01-26T18:48:29Z Porting Issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Issue/m-p/1404891#M960090 <P>I transferred to public mobile yesterday from Virgin and got a message from PM saying that the number transfer couldn’t be complete. I reached out and they tried it again but the same message came though. Is there  porting service number I can call? Or can I use the app to retry the port myself? </P> Mon, 26 Jan 2026 18:45:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Issue/m-p/1404891#M960090 graham_iding 2026-01-26T18:45:19Z Re: Porting Issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Issue/m-p/1404902#M960097 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/644100">@graham_iding</a> </P><P>It could be an incomplete port.  PM porting support team can help.  I have sent you the porting support team number.  Please check your Community inbox (<A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>), check for the number and call.</P><P>And in case the poring team cannot help and ask you to submit ticket (or you rather submit ticket anyway), <SPAN> you can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Mon, 26 Jan 2026 18:48:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Porting-Issue/m-p/1404902#M960097 hTideGnow 2026-01-26T18:48:29Z