topic Activation / Payment issue in Get Support

topic Activation / Payment issue in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Payment-issue/m-p/1404870#M960073 <P>Hello, I purchased a Public Mobile SIM and plan, but I did not complete the activation and no service has been used. I would like to request a refund to my original payment method. I understand the SIM card itself may be non-refundable, but I am requesting a refund for the plan balance. Thank you.</P> Mon, 26 Jan 2026 18:36:56 GMT KA5star 2026-01-26T18:36:56Z Activation / Payment issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Payment-issue/m-p/1404870#M960073 <P>Hello, I purchased a Public Mobile SIM and plan, but I did not complete the activation and no service has been used. I would like to request a refund to my original payment method. I understand the SIM card itself may be non-refundable, but I am requesting a refund for the plan balance. Thank you.</P> Mon, 26 Jan 2026 18:36:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Payment-issue/m-p/1404870#M960073 KA5star 2026-01-26T18:36:56Z Re: Activation / Payment issue https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Payment-issue/m-p/1404877#M960079 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/645566">@KA5star</a> </P><P>possible, ask PM support agent to help, <SPAN>you can submit  ticket by direct message:  </SPAN><BR /><SPAN>          </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><SPAN> </SPAN></P><P><SPAN>Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:<BR />           <A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A>       </SPAN></P> Mon, 26 Jan 2026 18:40:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-Payment-issue/m-p/1404877#M960079 hTideGnow 2026-01-26T18:40:45Z