topic Re: Payment in Get Support

Payment

Dragi7 — Mon, 26 Jan 2026 14:44:45 GMT

Handy1 — Mon, 26 Jan 2026 14:45:24 GMT

@Dragi7 You need support to rectify

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

Dragi7 — Tue, 27 Jan 2026 14:08:57 GMT

Hi!
Public mobile charged me for something what i don,t have idea,i didn,t purchased anything,my regular payment is $84 for 3 mouths,nothig else???

hTideGnow — Tue, 27 Jan 2026 14:09:47 GMT

how much extra they charged you? can you check your My Account, go to Payment history and check

and post us screenshot so we can advise

Dragi7 — Tue, 27 Jan 2026 15:05:18 GMT

Carged me $62.15

Dragi7 — Tue, 27 Jan 2026 17:09:42 GMT

hTideGnow — Tue, 27 Jan 2026 17:11:37 GMT

do you have a $55 or $75 plan?

did you make a Change Now plan change?

if you didn't do it and think the charges are wrong, please ask PM agent to check and help

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
   (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email")
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage