topic Suspended account in Get Support

Suspended account

elwin4297 — Mon, 26 Jan 2026 13:43:14 GMT

Autopay worked and added funds to "Available Funds" a few hours ago.

Amount due is zero.

Available funds shows my monthly amount.

But funds not applied to subscription..... No service

Handy1 — Mon, 26 Jan 2026 13:47:48 GMT

@elwin4297 Try rebooting the phone first if you haven’t already , if same get support to help

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

Jeffmclaughlin — Mon, 26 Jan 2026 13:49:12 GMT

If needed, open a ticket with support.

They will promptly respond back to you, next week.

elwin4297 — Mon, 26 Jan 2026 16:00:00 GMT

After a couple of hours, my available funds were applied to my subscription and service was restored.