topic Re: Payment method for bill in Get Support

Payment method for bill

Vicky16 — Mon, 26 Jan 2026 00:56:11 GMT

hello, can we pay the bill by entering our credit card info every month by ourself, or we have to have the pre-authorized credit card info with them? Thank you!

Re: Payment method for bill

hairbag1 — Mon, 26 Jan 2026 00:59:52 GMT

@Vicky16

during activation, you must enter a valid Cdn payment card and it'll be used for future payments. You can disable Subscribed (Autopay) after successful activation so the future renewals will need to be done manually.

Re: Payment method for bill

Socrates8567 — Mon, 26 Jan 2026 01:04:23 GMT

You could if you wanted, but honestly, that is a bit of a hassle. Setting auto payments is much easier.

If you're concerned about your credit card being used, you can turn off auto pay and purchase vouchers. Or, you can make a lump some payment into your account to cover up to whatever time period you wish. Like 6 months worth of payments or such. Just need to remember when it's due.

Re: Payment method for bill

hairbag1 — Mon, 26 Jan 2026 01:39:48 GMT

@Socrates8567 wrote:
You could if you wanted, but honestly, that is a bit of a hassle. Setting auto payments is much easier.
If you're concerned about your credit card being used, you can turn off auto pay and purchase vouchers. Or, you can make a lump some payment into your account to cover up to whatever time period you wish. Like 6 months worth of payments or such. Just need to remember when it's due.

OP can also log in to his/her/it's account shortly before renewal date...re-enable Subscribed (Autopay) and renewal will be successful. Then later, he can disable Subscribed (Autoapy) until just before next renewal again.

My question is...why would you want to do that when enabling Subscribed (Auatopay) ensures seamless renewal without issues.