topic Re: Porting out from Fizz in Get Support

Porting out from Fizz

simontse — Sun, 25 Jan 2026 21:57:52 GMT

Hello,

Can you give me a contact to call for transferring to PM from Fizz. I added 0000 to my fizz account when doing transfer and also replied YES when asked by FIZZ. My number is still not fully functional in PM and Fizz has already confirmed the number was transferred.

The transfer request for (514) xxx-xxxx was confirmed.

The text we sent to the number (514) xxx-xxxx was answered, and its transfer over to another provider confirmed.

Once the transfer is completed, the Fizz mobile plan associated with that number will be deactivated. No action is required from you

Re: Porting out from Fizz

BKNS27 — Sun, 25 Jan 2026 22:03:19 GMT

@simontse

This has been an issue all day with members from Fizz.

PM is an online service so you need to dm a CS_Agent for help.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They are probably swamped today helping others.

Re: Porting out from Fizz

BonjourHi0987 — Sun, 25 Jan 2026 23:18:54 GMT

Same issue on my side. I think everyone from Fizz is getting hit with the same issue.