topic Re: Phone number transfer in Get Support

Phone number transfer

JINGWENLIANG — Sun, 25 Jan 2026 21:15:16 GMT

i have issue when transffering my phone number from Fizz, it didnt come through and no one contact me. fizz said my acount is still activate on their end and my new number at PM i dont know if that succeed or not. Can someonw help me?

Re: Phone number transfer

slusagm — Sun, 25 Jan 2026 21:16:57 GMT

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

Re: Phone number transfer

CSA_PM — Wed, 28 Jan 2026 16:37:05 GMT

Hi there!

Was the issue resolved?