topic Re: New activation issue in Get Support

New activation issue

Karma_ — Sun, 25 Jan 2026 15:36:50 GMT

Hello, can you please help? my phone number did port out. I didn’t hear from support and I’m trying to get in touch with support, but I’m not sure how that work. Can you please help with transferring my phone number over

Re: New activation issue

Handy1 — Sun, 25 Jan 2026 15:40:10 GMT

@Karma_

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: New activation issue

Karma_ — Sun, 25 Jan 2026 15:42:09 GMT

Thank you

Re: New activation issue

Sansan — Sun, 25 Jan 2026 15:47:53 GMT

People have been waiting for support since Friday so unfortunately, you just got to keep waiting.