topic Re: Optimization in Get Support

Optimization

gmd — Tue, 04 Jan 2022 23:17:33 GMT

Every plan has this line in the description

"For a description of Public Mobile’s network management practices, please see https://www.publicmobile.ca/pdfs/Optimization.pdf."

When was the last time this PDF was available?

Re: Optimization

MacMe — Mon, 25 Jun 2018 12:26:20 GMT

It has been missing for awhile:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Public-Mobile-s-network-management-practices/td-p/207501

Re: Optimization

will13am — Mon, 25 Jun 2018 14:56:10 GMT

@Alan_K, please look into the broken link. Thank you.

Re: Optimization

Alan_K — Mon, 25 Jun 2018 20:40:30 GMT

@gmd @will13am The proper link is given in the plans page now - thanks to our eagle-eyed Community! Here is the link to the document.

Re: Optimization

srlawren — Mon, 25 Jun 2018 20:25:58 GMT

@Alan_K wrote:
@gmd @will13am The link is fixed now - thanks to our eagle-eyed Community!

@Alan_K are you sure? The link that @gmd posted just redirects me to the landing page for my province: https://www.publicmobile.ca/en/bc/.

Re: Optimization

MacMe — Mon, 25 Jun 2018 20:39:39 GMT

@srlawren wrote:
@Alan_K wrote:
@gmd @will13am The link is fixed now - thanks to our eagle-eyed Community!
@Alan_K are you sure? The link that @gmd posted just redirects me to the landing page for my province: https://www.publicmobile.ca/en/bc/.

That was the old link, it has been changed on the pages:

For a description of Public Mobile’s network management practices, please see https://www.publicmobile.ca/pdfs/WirelessVideoExperience_Optimization.pdf. Compatible device required. Data usage is rounded up each session to the nearest 10KB. Data service on BlackBerry smartphones requires the BlackBerry 10 operating system.

Re: Optimization

srlawren — Mon, 25 Jun 2018 21:44:15 GMT

@MacMe wrote:
That was the old link, it has been changed on the pages:

For a description of Public Mobile’s network management practices, please see https://www.publicmobile.ca/pdfs/WirelessVideoExperience_Optimization.pdf. Compatible device required. Data usage is rounded up each session to the nearest 10KB. Data service on BlackBerry smartphones requires the BlackBerry 10 operating system.

Thanks @MacMe!

Re: Optimization

will13am — Mon, 25 Jun 2018 21:49:39 GMT

Great turnaround time! If we can see the same result for password reset, there would be dancing in the streets.

Re: Optimization

gmd — Tue, 26 Jun 2018 13:05:09 GMT

Thanks for the PDF. I had not seen this information in quite some time! Good refresher.