Unable to receive calls

shomi — Sun, 25 Jan 2026 02:32:39 GMT

I ported to fizz and ported back to public today to get the 50% deal

i am now unable to receive calls. I can make calls but i see it switch to 3g

Re: Unable to receive calls

slusagm — Sun, 25 Jan 2026 02:44:53 GMT

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

But if you cannot reach them or they said they cannot help, you will need to contact PM using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenote

topic Unable to receive calls in Get Support

Unable to receive calls

Re: Unable to receive calls