topic Re: issues with transferring number! in Get Support

issues with transferring number!

MichaelGachenga — Sun, 25 Jan 2026 01:21:01 GMT

its wild that I have to come here to get some sort of help, I've tried everything I can to submit a ticket and its not working. I tried to transfer my my number from fizz and got an error saying the account number I entered was wrong.. I'm not sure if the transfer worked properly so can someone please help!

Re: issues with transferring number!

hairbag1 — Sun, 25 Jan 2026 01:22:06 GMT

@MichaelGachenga

use this link to message Customer Support for their input...

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: issues with transferring number!

RenzenTerza — Sun, 25 Jan 2026 01:39:52 GMT

Same issue!

Re: issues with transferring number!

SamSong2345 — Sun, 25 Jan 2026 02:28:00 GMT

I had the same issue. Had to reach out to support via ticket, they requested porting again and said it went through. After that took about 8 hours to get message from Fizz that my account has been deactivated.

Re: issues with transferring number!

MichaelGachenga — Sun, 25 Jan 2026 03:19:49 GMT

ok awesome! thanks for the info I've sent a message to support!

Re: issues with transferring number!

MichaelGachenga — Sun, 25 Jan 2026 03:20:08 GMT

awesome! thanks for this.