topic imessage in Get Support

imessage

jgorman — Tue, 04 Jan 2022 23:17:32 GMT

Hi.
Looking to start in PM tomorrow when my sim arrives.
My question is does iMessage work fine on PM. iMessage activation goes through fine.
Thanks

Re: imessage

CaNuCk07 — Sun, 13 Nov 2016 14:19:53 GMT

Hello! @jgorman iMessage should operate the same as any other service, I have an iPhone and haven't had any issues.

Re: imessage

jgorman — Sun, 13 Nov 2016 14:24:28 GMT

Ok great. Did you have any other problems during activation. Do you have to input all the apn settings manually

Re: imessage

CaNuCk07 — Sun, 13 Nov 2016 14:26:52 GMT

I was one of the lucky ones, didn't have to touch any apn settings as soon as I put the sim in and my iOS was up to date, everything was fine!

Re: imessage

imm1304 — Sun, 13 Nov 2016 14:36:55 GMT

@jgorman, activations are going through successfully for most people. Literally 100's to even thousands of new activations daily during this promo.

As for the APN settings on your iPhone, they are automatically set via a carrier update from PM. You should not have issues with this as confirmed by almost every PM customer on iPhone 5 and newer with the most recent iOS update running.

If you run into data connectivitiy issues, its almost always because there are multiple profiles on your phone from previous carriers. Simply removing old profiles helps in these scenarios.

Re: imessage

jgorman — Sun, 13 Nov 2016 14:38:22 GMT

Great. Can't wait for my sim to come tomorrow and give it a try. I'm going to activate with new number then if all goes through will port later on in the day.

Re: imessage

hummuschips — Sun, 13 Nov 2016 14:44:29 GMT

Yes I think that's the best way to port a number to avoid any issues. Get a new number and then port after you make sure everything works first. Imessage worked fine for me as well and all settings were automatic. One person did have difficulty with iMessage his past week but I pointed them to the below article and then hey were all set. Good luck and welcome to the community!

https://support.apple.com/en-ca/HT201422

Re: imessage

jgorman — Sun, 13 Nov 2016 14:45:20 GMT

Thank you

Re: imessage

itimjob — Sun, 13 Nov 2016 18:04:30 GMT

All you need to do is take the old SIM out and put PM SIM back in. Your iPhone will do the rest 🙂

Are you going to port your no. over PM? if so, I hope it go smooth.

Re: imessage

jgorman — Sun, 13 Nov 2016 18:09:19 GMT

Yes I'm going to port my number over but going to sign up with new number first make sure all is good then port over. I e heard that's the best way to do it.

Re: imessage

tqlam — Mon, 21 Nov 2016 14:53:17 GMT

I actived a SIM for iPhone and ported my number from Wind, all working fine and no issues at all. With on my iPhone, I couldn't send/receive pictures from/to iMessage, but now with PM it resolves the issue. Here what I did...

- active SIM with new PM number

- ensure everything works on the PM number

- port Wind number to PM

- all happened and completed within 15 minutes.