topic Re: Red dot notification on iPhone in Get Support

Red dot notification on iPhone

MG8 — Tue, 30 May 2023 02:28:37 GMT

Does anyone else get the red dot on their iPhone “Phone” app? I believe it comes up when I get a voicemail, but it doesn’t always go away right away after I’ve listened to and deleted all my voicemails. Anybody have tips on how to get rid of the red dot? I did not have this issue with my previous provider using voicemail

Re: Red dot notification on iPhone

softech — Tue, 30 May 2023 02:40:39 GMT

@MG8

try this

Go to Settings > Notifications> Phone> then turn OFF Badge App button. The red dot should disappear from the phone icon.
Call yourself from another phone and leave a message > Call voicemail and delete your message.
Go back to Settings > Notifications> Phone> then turn ON Badge App button.

Re: Red dot notification on iPhone

LitlLdy — Tue, 30 May 2023 02:57:05 GMT

@MG8 wrote:
Does anyone else get the red dot on their iPhone “Phone” app? I believe it comes up when I get a voicemail, but it doesn’t always go away right away after I’ve listened to and deleted all my voicemails. Anybody have tips on how to get rid of the red dot? I did not have this issue with my previous provider using voicemail

@MG8 , it has happened to me before. Please reset network settings, reboot iPhone. Let me know if it helps please.

Edit: I remember it also happened with an older IOS software update! Is yours updated to 16.5 yet?

Re: Red dot notification on iPhone

BKNS27 — Tue, 30 May 2023 02:58:23 GMT

@MG8

There are bugs on the iOS 16 with notifications.
Try rebooting your phone by powering it off then back on.

Re: Red dot notification on iPhone

umnikke8 — Tue, 30 May 2023 03:53:17 GMT

It's just the way voicemail works with Public and iPhones, not the greatest. There isn't anything particularly wrong with your phone or settings. The system just doesn't work that great.

Re: Red dot notification on iPhone

toppy — Tue, 30 May 2023 14:14:18 GMT

@MG8 I am the same 2, even though i have both PM and Fido Sims. It only showed the red dot for the voicemail.

Re: Red dot notification on iPhone

MG8 — Thu, 01 Jun 2023 23:38:32 GMT

Thanks for this suggestion!

Re: Red dot notification on iPhone

MG8 — Thu, 01 Jun 2023 23:39:06 GMT

Will give this a try! Thanks!

Re: Red dot notification on iPhone

MG8 — Thu, 01 Jun 2023 23:41:16 GMT

Not yet! Thanks for your suggestions. Will try updating and rebooting 🙂

Re: Red dot notification on iPhone

MG8 — Thu, 01 Jun 2023 23:41:48 GMT

Sure, Thanks for the suggestion!

Re: Red dot notification on iPhone

NATAS — Wed, 09 Oct 2024 21:33:05 GMT

the only way i was able to get rid of the red dot wasnt after trying every other thing suggested on here or the web was by calling voicemail and accessing the voicemail notifacation number and hearing that it wasnt enabled so i enabled it and after that "POOF" red dot gone

Re: Red dot notification on iPhone

hTideGnow — Wed, 09 Oct 2024 21:37:42 GMT

HI @NATAS

so, your voicemail was not setup earlier?

Re: Red dot notification on iPhone

NATAS — Wed, 09 Oct 2024 21:39:24 GMT

yes it was otherwise how could i of called voicemail and accessed those options

Re: Red dot notification on iPhone

NATAS — Wed, 09 Oct 2024 23:29:21 GMT

essentially what i did was call voicemail, then access personal options, then access message notifacations which was called voicemail notifacations the first time i tried this, but after enabling it. the name of it changed from voicemail to message notifactions? why i dont know... it sounds confusing but explaining it and doing it is easier done then said

Re: Red dot notification on iPhone

LunaZen — Sat, 24 Jan 2026 22:20:07 GMT

Honestly, this was such a good reminder for me that I can just turn that notification dot OFF (and leave it that way! 🤪). Thanks! 🙏