topic Re: Error Code: M.8702 in Get Support

Error Code: M.8702

Mika121 — Sat, 24 Jan 2026 00:41:03 GMT

I got the Error Code: M.8702 when subscribe the servie, pls help

Re: Error Code: M.8702

Handy1 — Sat, 24 Jan 2026 00:42:42 GMT

@Mika121

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Error Code: M.8702

hTideGnow — Sat, 24 Jan 2026 00:42:43 GMT

hi @Mika121

I did a quick search and seem like it is a very common activation today or even this week

Please submit ticket with PM support agent and they will resolve it. Submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Error Code: M.8702

slusagm — Sat, 24 Jan 2026 00:43:22 GMT

the service does not work?

Ask PM to check. Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Error Code: M.8702

hTideGnow — Sat, 24 Jan 2026 01:47:27 GMT

@Mika121

were you only using the app? or just use the browser? you need to use the app, and this is related with the current ongoing issue

https://productioncommunity.publicmobile.ca/t5/Announcements/Open-Issue-Flash-Sale-Promo-Activation-Issue/m-p/1401378#M73120