topic Error Code: M.8702 in Get Support

Error Code: M.8702

Person100 — Fri, 23 Jan 2026 22:19:47 GMT

Signed up, received this

Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account. Check the Community for a response from an agent.

Click here to submit a ticket to an agent.

Error Code: M.8702

Re: Error Code: M.8702

Handy1 — Fri, 23 Jan 2026 22:10:26 GMT

@Person100

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Error Code: M.8702

slusagm — Fri, 23 Jan 2026 22:11:56 GMT

@Person100 and the service does not work?

Ask PM to check. Just open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen

But if you have trouble with open ticket using Chatbot, then message them using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Error Code: M.8702

mmhelp — Fri, 23 Jan 2026 22:13:15 GMT

I got the same

Re: Error Code: M.8702

DomSantiago — Sat, 24 Jan 2026 00:18:50 GMT

im getting Error Code: M.8702 Oops! Looks like something went wrong when we tried to create your account! Your payment was processed, but an account configuration error occurred. Please click below to submit a ticket and finish creating your account.

Re: Error Code: M.8702

slusagm — Sat, 24 Jan 2026 00:22:09 GMT

@mmhelp and @DomSantiago

it seems to be a very common error today. Have you send the ticket to PM support yet? They will reply within an hour after you message them