topic Re: Telephone Number in Get Support

Telephone Number

Jane58 — Fri, 23 Jan 2026 22:22:56 GMT

Can I keep my existing phone number?

Re: Telephone Number

slusagm — Fri, 23 Jan 2026 21:39:17 GMT

Are you trying to transfer number into PM? If so, yes. Download PM app and request transferrimg the number at the phone number choosing step

Re: Telephone Number

Handy1 — Fri, 23 Jan 2026 21:40:45 GMT

@Jane58 If your looking to port number to public mobile from another carrier yes you typically can only some rare cases that the number can’t be ported . . But generally unless your with local provider like Sasktel you might not be able too

Re: Telephone Number

Jane58 — Fri, 23 Jan 2026 21:49:20 GMT

Thanks for your response. I did not see a "transfer" option so I've chosen a new number. Can I recover from this?

Re: Telephone Number

Handy1 — Fri, 23 Jan 2026 21:54:03 GMT

@Jane58 Yes you can transfer number after the fact log back into your public mobile app and go to account page notice “transfer number “ tap it and follow the prompts to transfer number , leaving old providers sim in the phone to reply YES to the confirmation text to port and just use old providers account number and ignore the iMEI

@Jane58