topic eSIM in Get Support

eSIM

j123548 — Wed, 21 Jan 2026 13:28:43 GMT

I have purchased two eSIM within the last 10 mins and both have fail to install to my device.

I have tored reaching out to an agent with no luck , can an agent get back to me asap.

thanks you

Re: eSIM

computergeek541 — Wed, 21 Jan 2026 13:28:00 GMT

@j123548 wrote:
I have purchased two eSIM within the last 10 mins and both have fail to install to my device.

I have tored reaching out to an agent with no luck , can an agent get back to me asap.

I've asked a customer support agent to contact you.

Re: eSIM

CSA_PM — Wed, 21 Jan 2026 13:45:25 GMT

Hello @ j123548,

I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage