topic Re: Travelling to US on a Canada-wide plan in Get Support

Travelling to US on a Canada-wide plan

KMCanada — Mon, 19 Jan 2026 19:24:27 GMT

I'm travelling to the US and have a Canada-wide plan. If I get the add-on called "US Roaming - Talk Text (15-day)" does it allow me to make calls while in the US (without additional charges)? Or is this only to make calls to the US while I'm still in Canada?

Thanks for any clarification!

Re: Travelling to US on a Canada-wide plan

hairbag1 — Mon, 19 Jan 2026 19:27:55 GMT

@KMCanada

you need the 15 Day US roaming talk/text to be able to use talk/text in USA. Make sure to enabled Roaming in settings. You MUST have a cell that is VoLTE recognized otherwise talk won't work in USA.

added some reading with a devise checker at bottom of page...

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Travelling to US on a Canada-wide plan

KMCanada — Mon, 19 Jan 2026 19:31:08 GMT

Thanks so much for the info! If I enable Roaming will it incur additional charges (while in the US), or will this add-on cover it?

Re: Travelling to US on a Canada-wide plan

hairbag1 — Mon, 19 Jan 2026 19:36:53 GMT

@KMCanada

NEVER any unexpected roaming or any other charges with Public Mobile as it's a pre-paid service. You pay up front...if you hit your data limit...it just stops until next renewal. Same for roaming...never gonna get a bill for roaming or anything else. You pay to have unlimited talk / text for 15 Days...after that it quits working. I've had roaming enabled since 2018 and never had a bill other than my regular plan renewal cost.

added...you can call most any US and Canada number for 15 days whilst in US

Re: Travelling to US on a Canada-wide plan

BKNS27 — Mon, 19 Jan 2026 19:36:47 GMT

@KMCanada

No roaming fees will be added. It is included as part of the Add-on.

Re: Travelling to US on a Canada-wide plan

KMCanada — Mon, 19 Jan 2026 19:46:43 GMT

Thank you! This is all great info. I appreciate the clarification! Thanks for taking the time to help me.

Have a good evening!