topic No data..!! in Get Support

No data..!!

Chinadoll — Tue, 04 Jan 2022 23:17:10 GMT

Hi...I signed up 2 days ago....everything was fine....I had data usage until today. Did not get any Internet connection for the entire day today. Please help

Thanks

Re: No data..!!

pulp74 — Sat, 12 Nov 2016 23:24:32 GMT

Did you do the most basic stuff?

1. Check one more time your APN settings.

2. Take your SIM card out, reboot, put it back in.

Re: No data..!!

mimmo — Sat, 12 Nov 2016 23:25:58 GMT

what phone are you using? have you checked your apn setting, in case they got accidently changed? did you confirm that you did not accidentaly disable data, or a phone setting turned off the data (data limit exceded etc...) have you checked your data usage in self serve?

Re: No data..!!

bplus — Sat, 12 Nov 2016 23:40:30 GMT

Rebooting also helped me. If you need to check/update your APN settings, here's some info:

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26

Re: No data..!!

Chinadoll — Sun, 13 Nov 2016 00:15:46 GMT

Changing the APN settings worked

Thank you!