topic Re: Phone number change in Get Support

Phone number change

Zazafootie — Fri, 28 Nov 2025 03:20:01 GMT

I recently changed my phone number however the new phone number doesn’t show up on my eSIM. The old phone number no longer works but the new number works fine and can receive and make calls. The issue is that for iMessage it shows my old number. In cellular for the eSIM it shows the old number and won’t allow me to change it. Any thoughts on fixing the issue?

Re: Phone number change

hTideGnow — Fri, 28 Nov 2025 03:21:35 GMT

hi @Zazafootie

usually a Reset Network settings will fix it

if not, then go to Settings, remove the phone number from My Phone number, reboot the phone, then go back and manually put the phone number back and it will resolve the problem

Re: Phone number change

computergeek541 — Fri, 28 Nov 2025 03:46:13 GMT

Re: Phone number change

computergeek541 — Fri, 28 Nov 2025 10:45:28 GMT

removed spam

Re: Phone number change

PacificJem — Mon, 19 Jan 2026 03:58:59 GMT

Using an S23 ultra and having the same issues. Tried resetting network settings and there is nowhere in settings 'my phone number's to manually change it. Any ideas?

Re: Phone number change

TMack10 — Sat, 07 Mar 2026 02:29:35 GMT

Also having this issue on an S22 plus. The Google app keeps adding the old number too.