topic Re: Trouble shooting my phone (android) in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400059#M956751 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/638211">@Loko9</a>&nbsp;</P><P>It looks like a phone issue with the calling app you are using. Is your phone on the latest OS?</P><P>Try resetting the Network settings to see if that helps.</P> Sun, 18 Jan 2026 19:17:55 GMT BKNS27 2026-01-18T19:17:55Z Re: Trouble shooting my phone (android) https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400053#M956749 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="269.jpg" style="width: 983px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/182372iFEAAC6FD2ED185A6/image-size/medium?v=v2&amp;px=400" role="button" title="269.jpg" alt="269.jpg" /></span></P><P> when call ,it always pop necessary , if don't response it then act up.&nbsp;</P> Sun, 18 Jan 2026 19:07:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400053#M956749 Loko9 2026-01-18T19:07:13Z Re: Trouble shooting my phone (android) https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400059#M956751 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/638211">@Loko9</a>&nbsp;</P><P>It looks like a phone issue with the calling app you are using. Is your phone on the latest OS?</P><P>Try resetting the Network settings to see if that helps.</P> Sun, 18 Jan 2026 19:17:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400059#M956751 BKNS27 2026-01-18T19:17:55Z Re: Trouble shooting my phone (android) https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400060#M956752 <P>you got that when you are in US using T-Mobile network?</P><P>what phone do you have?</P><P>and try connecting to AT&amp;T or Verizon</P><P>&nbsp;</P> Sun, 18 Jan 2026 19:19:36 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400060#M956752 slusagm 2026-01-18T19:19:36Z Re: Trouble shooting my phone (android) https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400243#M956879 <P>Looks like an app issue? Try resetting to default to use the default phone app <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Mon, 19 Jan 2026 19:18:23 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Re-Trouble-shooting-my-phone-android/m-p/1400243#M956879 RP_ 2026-01-19T19:18:23Z