topic Upgrade not working in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Upgrade-not-working/m-p/1399877#M956636 <P>I upgrade to a bigger data packet&nbsp; it just renewed and it's still on the old 75 gig not the new 150 gig do I need new sim card or what</P> Sat, 17 Jan 2026 05:04:42 GMT Joel1234 2026-01-17T05:04:42Z Upgrade not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Upgrade-not-working/m-p/1399877#M956636 <P>I upgrade to a bigger data packet&nbsp; it just renewed and it's still on the old 75 gig not the new 150 gig do I need new sim card or what</P> Sat, 17 Jan 2026 05:04:42 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Upgrade-not-working/m-p/1399877#M956636 Joel1234 2026-01-17T05:04:42Z Re: Upgrade not working https://productioncommunity.publicmobile.ca/t5/Get-Support/Upgrade-not-working/m-p/1399878#M956637 <P>No your sim card would have nothing to do with data plan still showing same.</P><P>Did you restart your phone and cleared browser cache before signing in?</P> Sat, 17 Jan 2026 05:08:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Upgrade-not-working/m-p/1399878#M956637 Sansan 2026-01-17T05:08:29Z