topic Re: Transfer esim in Get Support

Transfer esim

Kdhd — Sat, 17 Jan 2026 10:28:33 GMT

Hello, please help. How do I transfer my esim to my new phone. It is giving the message “Contact carrier to set up esim” but it is already set up I just need to transfer it to my new phone .

Re: Transfer esim

hairbag1 — Sat, 17 Jan 2026 03:14:32 GMT

@Kdhd

you can;t transfer existing esim. Download the app to your new cell, log in to your account and buy a new esim...it'll end up being a free replacement esim.

Re: eSIM Not Working Since Day 1 – Network Stuck on SOS, No Support Response & Incorrect Charges

CSA_PM — Mon, 02 Feb 2026 16:20:04 GMT

Hello @ Kdhd,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage