topic Re: Poor cell reception while indoors in Get Support

Poor cell reception while indoors

bobca420 — Fri, 16 Jan 2026 21:02:29 GMT

I noticed the cell reception at my new house is somewhat poor. I usually will get 1-2 LTE bars outside and 1 LTE bar inside on the main floor. My reception will drop to 1-2 3G bars down in the basement and no bars in a utility closet down there. According to a cell tower map (ertyu.org) the nearest cell tower is about 3km away. I just wanted to know if there was a way to improve the reception inside without spending too much money. Any help is greatly appreciated!

Re: Poor cell reception while indoors

slusagm — Fri, 16 Jan 2026 21:15:39 GMT

What phone do you habe? Did you try your sim on another phone?

You can buy a signal booster from Amazon, or you can move to Koodo which has Wifi calling

Re: Poor cell reception while indoors

NDesai — Fri, 16 Jan 2026 23:02:13 GMT

@bobca420You might have weaker antenna depending on what phone you have. How is the 5G connection if your phone supports it? It's possible some bands are not supported on your phone leading to weaker signal. Try your sim in a different phone if you can borrow from a family member or friend and see how the signal is.

Re: Poor cell reception while indoors

bobca420 — Fri, 16 Jan 2026 23:54:20 GMT

I have an iPhone 11

Re: Poor cell reception while indoors

NDesai — Sun, 18 Jan 2026 04:24:26 GMT

@bobca420 wrote:
I have an iPhone 11

@bobca420 Very likely weak antennas in an old iPhone. Try your sim on someone else's phone preferably newer model and see how the signal is.