topic Re: Changing password for self serve in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248612#M95656 <P>Thanks for your help.</P> Sun, 24 Jun 2018 16:07:19 GMT djhoward 2018-06-24T16:07:19Z Changing password for self serve https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248606#M95654 <P>I cannot login to my account because I forgot the passsword I setup. When I attempt to use the "forgot my password" feature it says it will send me an email but never does. I can;t even get tech support without my password so I hope someone can fix this NOW!</P> Tue, 04 Jan 2022 23:17:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248606#M95654 djhoward 2022-01-04T23:17:06Z Re: Changing password for self serve https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248608#M95655 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/49709">@djhoward</a>, the automatic password reset does not work. &nbsp; You need to send a private message to the moderator team in order to get your password reset.&nbsp;</P><P>Click <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">here</A> to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) &amp; Sat/Sun 9AM-7:30PM(EST)<BR />You can find information regarding the moderator team by following <A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452/show-comments/true" target="_blank">this link</A>.</P> Sun, 24 Jun 2018 15:09:48 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248608#M95655 Anonymous 2018-06-24T15:09:48Z Re: Changing password for self serve https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248612#M95656 <P>Thanks for your help.</P> Sun, 24 Jun 2018 16:07:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Changing-password-for-self-serve/m-p/248612#M95656 djhoward 2018-06-24T16:07:19Z