topic Re: login in Get Support

login

MER7 — Fri, 16 Jan 2026 15:11:59 GMT

unable to login after changing password

Re: login

Handy1 — Fri, 16 Jan 2026 15:46:33 GMT

@MER7 get support to help ,

you can use the orange chat bubble bottom right of screen or send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: login

softech — Fri, 16 Jan 2026 15:47:15 GMT

@MER7

try again using browser with Incognito mode

if that fails, try to reset password using browser with incognito mode once more, then wait 5 mins and try using the incognito mode to login with the new password