topic Re: Porting over from Virgin Plus in Get Support

Why / How 12MONTHS12GB ????

RCO — Mon, 26 Dec 2022 01:49:03 GMT

I managed to Navigate thru

Activation Futzing with Sim Cards Porting Number

I am New PM Customer and I did not get the

12MONTHS12GB Promo

Quite disappointed the Bonus Data is the

Main reason I switched

I did a ticket ?

Hoping for a Fix

Re: Why / How 12MONTHS12GB ????

softech — Mon, 26 Dec 2022 01:56:47 GMT

@RCO if you newly activated and unable to get the promote code working or missed entering that, no worry, PM support likely able to help putting it back for you. Please open ticket with PM Support via Chatbot and they will sort it out for you

Just open a ticket via Chatbot for PM Support :

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗"

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply to you there

Re: Why / How 12MONTHS12GB ????

RCO — Mon, 26 Dec 2022 02:03:52 GMT

TY ,

In Less than 20 Minutes

it has been already been fixed

by CS

I wish I switched to PM sooner

Re: Porting over from Virgin Plus

hTideGnow — Tue, 27 Dec 2022 22:30:27 GMT

Hi @RCO you are now allowed to post your referral code here. Please update your post to remove it