topic Re: Multiple Community accounts is frowned upon !?!? in Get Support

Multiple users under 1 account

evabc — Thu, 19 May 2022 21:16:12 GMT

Hi everyone,

I'm thinking of signing up online, but am having a lot of difficulty figuring out access to "My Account" if I have more than 1 user (phone number) on the account. The idea would be similar to a family plan. If it makes a difference, we already have our phones, and only need plans. Please help!! 😰

Re: Multiple users under 1 account

computergeek541 — Thu, 19 May 2022 21:15:59 GMT

@evabc wrote:
Hi everyone,

I'm thinking of signing up online, but am having a lot of difficulty figuring out access to "My Account" if I have more than 1 user (phone number) on the account. The idea would be similar to a family plan. If it makes a difference, we already have our phones, and only need plans. Please help!! 😰

Sorry, but you can't have more than one phone number per account. Each phone number is in a seperate account and must have a seperate login. The system shouldn't even have allowed that. Did you actually use the same e-mail for each one?

Re: Multiple users under 1 account

evabc — Thu, 19 May 2022 21:17:50 GMT

We're looking into parameters of your system. Thanks @computergeek541 !

Re: Multiple users under 1 account

hTideGnow — Thu, 19 May 2022 21:17:59 GMT

HI @evabc sorry, no You cannot

Just create another email address and use that for your second account. PM system here is simply, they don't tie accounts together.

Re: Multiple users under 1 account

JL9 — Thu, 19 May 2022 21:52:43 GMT

No family plan or multiple users under one account. While there is no break in price if more than one person is on PM, the prices and rewards themselves make it an attractive and cost effective option

Re: Multiple users under 1 account

computergeek541 — Thu, 19 May 2022 22:23:40 GMT

Re: Multiple Community accounts is frowned upon !?!?

hTideGnow — Sat, 19 Nov 2022 17:50:35 GMT

Hi @rewards to get rewards , you have to have the email on Community account matching the one on My Account. That is the only way PM can apply the rewards

Re: Multiple Community accounts is frowned upon !?!?

hTideGnow — Sat, 19 Nov 2022 18:15:11 GMT

Hi @rewards , PM let's everyone to create Community Account and ask questions, even they are not customers now. They have to do this because PM does not have a store to sell nor a number to call. People have to setup account here to ask questions or use the account to open ticket with CS agent

Re: Multiple Community accounts is frowned upon !?!?

hTideGnow — Sat, 19 Nov 2022 19:19:02 GMT

Hi @BEER So @rewards is your family account too?? His first question really fooled everyone thought he is a newbie here 🙂

Re: This is just a test question

hTideGnow — Thu, 24 Nov 2022 19:57:18 GMT

@Tsawwassen wrote:
The problem started when a possibly well meaning ORACLE had falsely assumed that I had other accounts

HI @Tsawwassen

cheers 🍺 ☕ 🎁 .....

Re: Do posts and bravos result in account point credits or dollars.

hTideGnow — Tue, 07 Feb 2023 18:31:06 GMT

HI @Tsawwassen again, we always say, better to pick up bottles or cans, LoL