topic Re: Regarding unsubscribing in Get Support

Regarding unsubscribing

AshA909 — Tue, 13 Jan 2026 01:33:08 GMT

Dumb question..I don't use my Public Mobile phone/line much...so I went to my account and unsubscribed....will the payments automatically stop?...there is no option to remove/turn off auto-pay.

Re: Regarding unsubscribing

hairbag1 — Tue, 13 Jan 2026 01:37:14 GMT

@AshA909

with your plan in Unsubscribed, your plan will suspend after next renewal date. Then you have 90 days to renew it ...after that, your plan is deactivated. If you want, you can go back in your account and enable Subscribed again to resume your service....just don't wait for 90 days to resume it.

Re: Regarding unsubscribing

hTideGnow — Tue, 13 Jan 2026 01:39:58 GMT

hi @hairbag1

you need to turn the autopay off yourself. Go to My Account, Payment, and click Manage Subscription and disable Subscribed and PM will not charge you anymore.

Re: Regarding unsubscribing

AshA909 — Tue, 13 Jan 2026 01:43:04 GMT

Yes I did disable subscribed