topic Re: messages in Get Support

messages

2509232300 — Sun, 11 Jan 2026 00:59:07 GMT

How come my messages come in in written form sometimes and not others. im missing messages with this inconsistency ? Help

Re: messages

slusagm — Sat, 10 Jan 2026 20:17:57 GMT

@2509232300

Reboot phone and Reset network settings and check if it helps

And clear Message app cache

Re: messages

2509232300 — Mon, 12 Jan 2026 03:37:38 GMT

how do you reset settings or clear message cache

Re: messages

slusagm — Mon, 12 Jan 2026 03:49:12 GMT

To reset network settings on iPhone and Android, navigate to Settings > General > Transfer or Reset iPhone (iOS) or Settings > System/General Management > Reset (Android), then select "Reset Network Settings

To clear the message cache on Android, go to Settings > Apps > Messages > Storage, then tap Clear cache