https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398683#M955697 Sun, 11 Jan 2026 20:34:35 GMT computergeek541 2026-01-11T20:34:35Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398584#M955691 <P>When my husband tries to access his reward points in his Public Mobile account he is redirected to my reward points (in my account). Is this because our accounts are tied together? I thought that our reward points would be separate? Please clarify. Thank you!</P> Sun, 11 Jan 2026 17:59:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398584#M955691 ShireenQu 2026-01-11T17:59:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398585#M955692 <P>Browser cache problem.&nbsp; Login again using browser with incognito mode or use a different browser&nbsp;</P> Sun, 11 Jan 2026 18:01:34 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398585#M955692 slusagm 2026-01-11T18:01:34Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398589#M955694 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/635841">@ShireenQu</a>&nbsp;<BR />You should logout on the website so he can login on his account using he email address and password.</P><P>The best thing to do is to download the PM on each of your phone and login to your own account but remember to click on trusted device so you will access your account right away.</P> Sun, 11 Jan 2026 18:30:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398589#M955694 BKNS27 2026-01-11T18:30:20Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398683#M955697 Sun, 11 Jan 2026 20:34:35 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Reward-Points/m-p/1398683#M955697 computergeek541 2026-01-11T20:34:35Z