Network unavailable

Mav007 — Sun, 11 Jan 2026 16:51:49 GMT

Network unavailable.

Tried all the tips.

Re: Network unavailable

softech — Sun, 11 Jan 2026 16:54:50 GMT

@Mav007 check if any network outage in the area

https://www.telus.com/en/bc/outages

Try Reset Network Settings after a device reboot

And check My Account to confirm account status

If you want to report your problem or need further assistance, please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Login" and finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Re: Network unavailable in Get Support

Network unavailable

Re: Network unavailable