topic Re: Install eSIM in new Samsung phone in Get Support

Install eSIM in new Samsung phone

Kpatel90 — Sun, 11 Jan 2026 13:51:35 GMT

How was this resolved? I have the same issue

Re: Install eSIM in new Samsung phone

softech — Sun, 11 Jan 2026 13:51:44 GMT

It is a Samsung policy to setup the phone with an active sim card.

As a workaround, you can borrow a sim card from a friend to complete the device setup tirst, set Google account and Samsung account on the phone. After that is set, you can remove the sim card and download PM app from app store and login and buy eSIM

Re: Install eSIM in new Samsung phone

computergeek541 — Sun, 11 Jan 2026 15:38:11 GMT

@softech wrote:
It is a Samsung policy to setup the phone with an active sim card.

The SIM card doesn't have to be active. An inactive/deactivated/never activated SIM card will work.